Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Scarborough
GPhC Registration No. 9012511
Last Updated: July 2026

Pharmacy Weight Loss Scarborough is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy operates as an online weight loss clinic serving patients in Scarborough and across the UK. All prescriptions and clinical decisions are reviewed and approved by our registered pharmacist before any medication is dispatched. Once approved, delivery is completed within 1 working day.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, and gender
• Contact data: Email address, phone number, and delivery address
• Health data: Medical history, current medications, weight, BMI, and any information relevant to your weight loss treatment
• Payment data: Payment card details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies
• Communication data: Records of any correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment and provide safe pharmaceutical care
• To process and dispatch your orders following pharmacist approval
• To communicate with you regarding your treatment, orders, and any follow-up care
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To maintain accurate medical records as required by pharmacy law
• To improve our services and website functionality

Our legal basis for processing your data includes the performance of a contract, compliance with legal obligations, and the provision of healthcare services. We process health data on the basis of healthcare provision under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies to ensure the website functions correctly, and analytical cookies to understand how visitors use our site.

You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect your experience on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

5. Third Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Healthcare providers: If it is necessary for your care, we may share relevant health information with your GP or other treating clinicians
• Delivery partners: Your name and address are shared with our courier service solely for the purpose of fulfilling your order
• Payment processors: Payment information is securely handled by our third-party payment provider and is not stored on our systems
• Regulatory bodies: We may disclose information if required by law or requested by the GPhC or other regulatory authorities

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. Payment records are kept for six years for legal and accounting purposes. We will securely delete your data when it is no longer required.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All health data is stored on secure, encrypted systems accessible only to authorised pharmacy staff.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request a correction, or raise a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Scarborough
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are not satisfied with our response, you have the right to raise your concern with the relevant data protection authority in the United Kingdom.